Deposits - EFTPOS, Visa Credit/Debit Card or Cash
Balance- Direct Deposit (cleared funds required prior to handover)
Deposits will not be refunded after build construction commencement date. Handover will take place only when final payments have been cleared to LongPoint RV. Campers, Caravans and accessories remain the property of LongPoint RV until all payments are received in full.
All of our campers and caravans arrive with 2-years factory warranty on workmanship and 5-years on chassis and canvas. The only exclusions are for those third party components that come with their own individual warranties - some extending to 5 years. Exclusions only apply to consumable goods as outlined by consumer affairs or the warranty document. We take our after sales service seriously and it’s been a key component of our success. If you experience any difficulty with any aspect of your trailer, contact us immediately and we will take action to ensure your holiday can be quickly resumed with minimal interruption. LongPoint RV acknowledge that suppliers are responsible for the approval, delegation and administration of any and each warranty claim.
Engineering Compliance Certificate
All members of the Australian Manufactured Camper Trailer Guild (AMCTG) are required to qualify for an Engineering Compliance Certificate by a certified Australian Engineering Company and transparently prove that they are Australian Manufacturers of their Chassis, Body, Suspension, Tent and Canvas.
This is your guarantee of quality and high performance with any brand of Camper Trailer that is associated with AMCTG.
About this site
The information on this site is copyright to LongPoint RV and/or its suppliers and is provided as general information only. It does not constitute an offer or an intention to enter into a legally binding contract and can be withdrawn or changed without notice.
LongPoint RV and/or its suppliers have taken all reasonable care in providing the information on this site but do not guarantee the accuracy of the information. The products and services described on this website are only available to approved applicants and subject to the laws of Australia.
Long Point RV and/or its suppliers are not responsible for any loss, damage, cost or expense incurred by you as a result of any error, omission or misrepresentation on this website.
Some text, imagery (including virtual tours) may contain optional extras. These can be purchased at an additional cost.
We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.longpointrv.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
•For the primary purpose for which it was obtained
•For a secondary purpose that is directly related to the primary purpose
•With your consent, or where required or authorised by law
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
•Third parties where you consent to the use or disclosure, and
•Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
LongPoint Group P/L will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
Ph – 0755 200 453
1/23 Leda Dr